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Customer Service: (512) 261-6222 x110

Open House, March 27-31: Conversation Starters at 10am and 2pm daily →

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Customer Service:
(512) 261-6222 x110

Open House, March 27-31: Conversation Starters at 10am and 2pm daily →

Application for Easement Release

Service Providers

Application for Easement Release

Posted on July 30, 2014
by Lakeway Admin
Service Providers, Contractors/Owners

Backflow Prevention Assembly Test & Maintenance Report

Posted on October 9, 2017
by Lakeway Admin

The following form must be completed for each assembly tested. A signed and dated form must be submitted to the public water supplier for recordkeeping purposes.

Please print, fill out and send to LMUD by e-mail ([email protected]) or drop it off at our office:
1097 Lohmans Crossing, Lakeway, TX 78734

Please call us if you have any questions: (512) 261-6222 ext. 110

Blank Form_TCEQ-20700_Updated20190404-2
Service Providers

Notice to Purchasers

Posted on October 9, 2017
by Lakeway Admin
Service Providers

Application and Service Contract for Water and/or Wastewater Services

Posted on July 2, 2019
by Lakeway Admin
  • STOP! Before filling out this form, please call our main office at (512) 261-6222 ext. 110 to confirm your location is serviced by Lakeway MUD.

    If you prefer, you may instead print and mail or deliver this form. [ Printable Version ]

    Before initiating service, please review our rates [ Printable Version ]

    If you would like to set up auto payments, please use this form [ Printable Version ]

  • Date Service is Requested to Begin

  • Please schedule service start date Mon. – Fri. only, excluding holidays. Allow at least 1 (one) business day lead time.
    (If you are part of the ODWW Project, please enter 9/9/9999)
    Date Format: MM slash DD slash YYYY
  • Billing for water and wastewater services will commence on the service start date, whether or not the property is occupied. The first billing will be prorated over the number of days the service was active. For new construction, billing for services will commence when the water meter is set. This includes water volume usage, plus water and wastewater base charges, plus minimum volume charge of 6,000 per month for wastewater. See Winter Averaging or our Rate Order for details.

  • Customer Information

  • Customer #2 Information

  • Service Address

  • Billing Address

  • Payment

  • LMUD accepts payments made by credit card or debit card (one-time or automatically recurring), personal check, cashier’s check, money order, bank draft (one-time or automatically recurring), or on-line. A return item feewill be assessed if payment is rejected. A late fee may also be assessed.
  • If yes, provide a valid email address under the Customer Information section, above
  • Complete the Authorization for Automatic Payments form and return it to LMUD.

    Lakeway Municipal Utility District
    Administrative Office
    1097 Lohmans Crossing
    Lakeway TX 78734-445
    Fax: (512) 261-6681

    Please do not submit this form via email.

  • Customer Obligations

  • All Customers:

    Customer must pay a nonrefundable Service Fee, which is due at the time of submittal of an Application and Service Contract. In addition, once service commences, Customer must pay all rates, fees, and charges and comply with all rules and regulations of LMUD now existing or as may be revised in the future.

  • Water Customers:

    Customer shall install, at Customer’s own expense, a tap (if no tap is preexisting), a water service line commencing at LMUD’s water meter and connecting to the Customer’s home or place of use, and a cut-off valve. Customer shall be fully responsible for the service line from the water meter to Customer’s home or place of use, including the installation of an approved back-flow device if required. Tampering with LMUD’s water meter or using LMUD’s water cutoff valve is prohibited.

  • Wastewater Customers:

    Customer shall install, at Customer’s expense, a tap (if no tap is preexisting) and aback-up relief valve, and must request inspection of same by LMUD after installation. More information is available on LMUD’s website at: https://lakewaymud.org/service-providers/guideline-requirement-documentation/wastewater-back-up-relief-valve-installation-guide.

  • Customers with a grinder pump at their property are required to fill out a Grinder Pump System Service and Maintenance Addendum.
  • Important Note: If a grinder pump is present or required, LMUD will provide maintenance per the FY 2019/2020 Rate Order update.
    • For LMUD-installed grinder pumps, additional installation fees may apply.
    • For customer-installed grinder pumps, some repairs may require additional fees.
    • For all customers with a grinder pump, please call us to request a work order for maintenance to be performed
  • General Terms of Service

  • After approval of this Service Contract by LMUD, LMUD will sell and deliver water and/or wastewater to the Customer, and the Customer shall receive and pay for such service(s) in accordance with LMUD’s most current Rate Order, other orders, rules and regulations, policies, guidelines, Water Conservation Plan, and Drought Contingency Plan, as the same may be amended from time to time by LMUD in its sole discretion. As evidenced by its signature below, Customer expressly agrees to comply with and be bound by Lustrate Order, other orders, rules and regulations, policies, guidelines, Water Conservation Plan, and Drought Contingency Plan, as the same may be amended from time to time by LMUD in its sole discretion, and agrees to the imposition and payment of fines and penalties for noncompliance.

    LMUD has the authority to discontinue service to any Customer not complying with Lustrate Order, policies, rules, or regulations, or for non-payment of utility fees and other Mischarges. If service is discontinued, service will not be re-established until Customer has corrected all conditions that caused the termination. In some cases, a new Application for Service and Contract for Service must be submitted.

  • Rates, Fees, and Charges

  • LMUD’s rates, fees and charges shall be those adopted by the LMUD Board of Directors in its Rate Order, which may be revised from time to time by LMUD’s Board of Directors in its sole discretion. A brief summary LMUD’s current rates, fees and charges fees are available at LMUD’s Administrative Offices and on-line.
  • Easement

  • By the signature(s) below, the Customer(s) hereby grant(s)to LMUD any easements or rights-of-way required for the purpose of installing, inspecting, maintaining, and operating pipelines, meters, valves and any other equipment that may be required to extend or improve service by LMUD to Customer.
  • Notice of Right of Confidentiality

  • Section 182.052 of the Texas Utilities Code requires LMUD to notify customers of their right to confidentiality. You are hereby informed that you have the right to request confidentiality of your address, telephone number, social security number and any information relating to the volume or units of utility usage and the amounts billed to or collected from you for utility usage, as contained in LMUD’s records. To exercise your rights, please complete the Notification of Right of Confidentiality of Customer Information and return it to LMUD.
  • Customer Certification and Signatures

  • By my/our signature(s) below, I/we hereby certify the information provided herein and following statements are true and correct:

  • of the property located at the Service Address listed above [referred to as the "Customer" herein]. Customer desires to contract with Lakeway Municipal Utility District (LMUD) to receive water and/or wastewater service from LMUD to the property located at the Service Address listed above.

    Customer hereby agrees to pay all rates, fees, and charges and to comply with all Rate Orders, other orders, rules, regulations, codes, and guidelines of LMUD now existing or as may be revised by LMUD in the future in LMUD’s sole discretion. Customer further agrees to comply with and be bound by LMUD’s Rate Order, other orders, rules and regulations, policies, guidelines, Water Conservation Plan, and Drought Contingency Plan, as the same may be amended from time to time by LMUD in its sole discretion, and agrees to the imposition and payment of fines and penalties for noncompliance

    CUSTOMER AGREES TO WAIVE, RELEASE, AND HOLD LMUD HARMLESS FROM ANY CLAIMS AND DAMAGES RESULTING FROM MALFUNCTION, FAILURE, OR ABSENCE OF CHECK VALVES, BACKFLOW PREVENTION DEVICES, AND PRESSURE RELIEF VALVES, INCLUDING WITHOUT LIMITATION, DAMAGES TO PERSONSOR PROPERTY, DIRECT DAMAGES, SPECIAL DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, OR LOSS OF PROFIT OR REVENUE.

    This Agreement shall become effective when signed by a duly authorized representative of LMUD

  • Date Format: MM slash DD slash YYYY
  • Date Format: MM slash DD slash YYYY
  • This field is for validation purposes and should be left unchanged.

Service Providers, Customers

Complete Application For Plumbing Permit

Posted on July 30, 2014
by Lakeway Admin
  • Instructions

  • STOP! Before filling out this form, please call our main office at (512) 261-6222 ext. 110 to confirm your location is serviced by Lakeway MUD.

    If you prefer, you may instead print and mail or deliver this form. [ Printable Version ]

    1. This Application may be completed by:
      • the person in whose name service is or will be provided at the Service Address (only if you will be performing the work yourself); or
      • the plumber/irrigator who will be performing the work at the Service Address. (any other licensed professional performing work should fill out form as "plumber/irrigator")
    2. With a completed Application, the Applicant must also submit:
      • payment for the required Fees; and
      • copy of Photo Id.; and
      • copy of valid Texas Plumbing/Irrigator License (if Application completed by Plumber/Irrigator).
    3. After issuance, the Plumbing Permit must be posted on-site at the Service Address.
    4. Billing for water and wastewater services will commence on the service start date, whether or not the property is occupied. The first billing will be prorated over the number of days the service was active. For new construction or new reuse water accounts, billing for services will commence when the meter is set. This includes water volume usage, plus water and wastewater base charges, plus minimum volume charge of 6,000 per month for wastewater. See Winter Averagingor our Rate Order for details.
  • Applicant Information

  • Service Address Owner Information

  • Plumber Information

  • please include https://
  • Date Format: MM slash DD slash YYYY
  • Addresses

  • Plumbing Service to be Performed

  • Plumbing Permit Required

  • Prior to commencement of work, a Plumbing Permit must be issued by LMUD for work at the Service Address.Work started without a plumbing permit is subject to fines, stop work orders, and rework. A building permit may also be required by the City of Lakeway.
  • Plumbing Standards

  • LMUD’s orders, rules, regulations, policies, and guidance documents are available on the LMUD website at: https://lakewaymud.org/service-providers/guideline-requirement-documentation
  • Additional Water and Wastewater Requirements

  • Wastewater:
  • Important Note: If a grinder pump is present or required, LMUD will provide maintenance per the FY 2019/2020 Rate Order update.
    • For LMUD-installed grinder pumps, additional installation fees may apply.
    • For customer-installed grinder pumps, some repairs may require additional fees.
    • For all customers with a grinder pump, please call us to request a work order for maintenance to be performed
  • Water:

    At no cost to LMUD, Applicant must install, or cause to be installed, at the Service Address, a tap (if no tap is pre-existing), a water service line commencing at LMUD’s water meter and connecting to the Service Address or point of use, and a cut-off valve.

  • Permit and Inspection Fees

  • LMUD’s permit and inspection fees shall be those adopted by LMUD’s Board of Directors in its Rate Order, which may be revised from time to time by LMUD’s Board of Directors in its sole discretion. A brief summary of LMUD’s current permit and inspection fees are available at LMUD’s Administrative Offices and online.
  • Inspection Scheduling and Project Close Out

  • Only licensed plumbers authorized to perform work at the Service Address, request inspections, and request project close-out. LMUD uses a third-party service provider to perform its inspection services. Contact information for LMUD’s inspection service provider is available at LMUD’s Administrative Offices and on-line.
  • Applicant Signature and Certification

  • By my/our signature(s) below, I/we hereby certify the information provided herein and following statements are true and correct:
  • of the property located at the Service Address listed above[referred to as the "Applicant" in this Agreement]. Applicant desires to perform or cause to be performed plumbing services at the Service Address.

    Applicant agrees to comply with LMUD’s rules, regulations, codes, and guidance documents, and to pay all fees and charges, as the same are now existing and as they may be revised in the future.

    APPLICANT(S) AGREE(S) TO WAIVE, RELEASE, AND HOLD LMUD HARMLESS FROM ANY CLAIMS AND DAMAGES RESULTING FROM MALFUNCTION, FAILURE, OR ABSENCE OF CHECK VALVES, BACKFLOW PREVENTION DEVICES, AND PRESSURE RELIEF VALVES, INCLUDING WITHOUT LIMITATION, DAMAGES TO PERSONS OR PROPERTY, DIRECT DAMAGES, SPECIAL DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, OR LOSS OF PROFIT OR REVENUE.

  • Applicant

  • Date Format: MM slash DD slash YYYY
  • This field is for validation purposes and should be left unchanged.
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Service Providers, Contractors/Owners

Lakeway Municipal Utility District

1097 Lohmans Crossing
Lakeway, TX 78734-4459

Monday thru Friday
8:00 am- noon and 1:00 pm - 5:00 pm
Closed Holidays (see complete list)

(512) 261-6222 x110
(512) 261-2800 (after hours emergency)
(512) 261-6681

CustomerService@lakewaymud.org

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