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Water Matters: Dec 2021 Edition

Dec. 2021 – Mar. 2022

Join thousands of your friends and neighbors in making a commitment to save water. Take the EPA’s “I’m for Water” pledge and use the 2022 monthly resolutions checklist to help you use less water (and spend less on your utility bills) year round. By taking one or two simple steps each month, it’s easy to do your part to protect our water for future generations.


Holiday Festivities: Protect Our Sewer System

Mmmmm! Turkey, mashed potatoes with gravy…and of course, pie! We’re all looking forward to our holiday feasts surrounded by family and friends, but as your water and wastewater provider, we ask you to PLEASE consider what you are putting down your drains once the plates are cleared from the table. Fats, oils, and grease (known as “F.O.G.”) are the enemy of our sewer system causing blockages over time as they build up in the pipes meant to carry liquids and solubles to our wastewater treatment plant. What you put in your garbage disposal also needs to be considered since the appliance is not designed to shred up certain types of food items. And of course, with extra guests using the toilets, hide the wet wipes or post a friendly reminder not to flush them – these too clog pipes and no one wants to call a plumber during festivities!

Pick up your free can cover at the LMUD District office.

It’s almost magical watching all the discarded food scraps disappear as you push it off plates and into the sink where the flow of the water aided by the power of the garbage disposal carries it off to somewhere else. But we never look at it this way. We just want it gone. We’re tired. We want to relax. Cleanup is a matter of convenience…until a clog occurs. Then we’re running around trying to find that plunger, hoping it’s a quick fix so we can just finish up! Don’t say we didn’t warn you! Here are a few tips to help ensure those invaluable pipes remain unrestricted and flowing year-round:

Proper Disposal of Fats, Oils, Grease (F.O.G.)

Typically a byproduct of cooking, fats, oils, and grease (F.O.G.) harm the pipes by attaching to our drains the same way they clog our arteries. The EPA estimates that approximately 47 percent of sewer backups are grease-related. F.O.G. can be found in many types of food including:

  • Meat fats
  • Salad dressings
  • Shortening and lard
  • Butter and margarine
  • Food scraps
  • Gravy and sauces
  • Dairy products
  • Baking goods

Instead of pouring items containing F.O.G. down the drain, follow these tips:

  • Scrape F.O.G. and food scraps from trays, plates, pots, pans, utensils, grills and cooking surfaces into a disposable container or directly into your trash can.
  • If you have F.O.G. left in a pot or skillet after cooking, let it cool and then pour into a disposable container. Soak up any left in the pan by wiping it with a paper towel or newspaper. You can simply throw it in your trash or freeze it first to solidify and minimize leaking.
  • Use a strainer over your drain to catch food scraps then dump it in the trash.
  • Most F.O.G. can be safely reused if you strain out the solids. Consider storing it in a clean container and then use it for cooking later. There are many other creative uses for F.O.G. – search the internet!
  • For larger quantities, there are places that will recycle grease and used cooking oil for you. The Lake Travis Regional Re-Use & Recycling Center would be the closest location, although it is only open certain times a year.

Foods Unfriendly to Garbage Disposals

In addition to avoiding greasy, oily foods from going down your drains, minimize the use of your garbage disposal. Some items can harm the appliance while others shouldn’t enter our sewer system:

  • Fibrous, stringy, starchy food, such as banana peels, celery, potato peels, and green beans can get wound around the grinder plate causing it to minimize in efficiency or become jammed.
  • Things you can’t cut with a knife, like bones or fruit pits.
  • Abrasive materials, such as eggshells and coffee grounds. They just pile up and cause a sludgy mess within the grinding chamber. They’re great for compost though!
  • Pasta and rice, which swells with water and can also stay stuck in the grinding chamber. It may be the cause of that smell emitting from your sink in the morning!

The 3 Ps

While we’re at it, another drain down which all kinds of things are thrown is your toilet. Wastewater from the kitchen sink, the shower, the washing machine, and yes, the toilet all go to the same place for processing and cleaning. For the same reason we don’t want food scraps and other insolubles down the sink drain, avoid throwing anything but the three Ps (pee, poo, and toilet paper) into the toilet.

Our Pipes Connect Us All

By giving you this advice, we are being a little selfish because even if improper disposal doesn’t cause a clog within your home, it may still restrict the flow in pipes between your neighborhood and our community wastewater treatment plant. The water you used to push the food scraps down the drain may have been enough to get it across your property line, but once it enters our main sewer lines, it intermingles with whatever your neighbors and your neighbor’s neighbors also discarded.

We’re lucky to have fairly new infrastructure of pipes throughout our community – made of PVC, rather than copper, clay or concrete; this plastic material has an extremely smooth lining so less debris gets caught up on any rough edges, helping
to prevent buildup and clogs…but it’s not foolproof. Over time, food scraps mix with other insolubles like hair and wet wipes, and congeal to form what is known in the wastewater industry as “fatbergs” preventing water from flowing freely throughout the system. We, of course, have measures in place to prevent this, but all of this costs money. Roger Fry, our wastewater operations supervisor, estimates we haul off an average of 500 gallons of solid waste to a permitted disposal facility at each collection period, which costs us about $10,000 each year. Any inflation in our operating costs can impact the wastewater rates of our customers…so help us keep costs low by helping us keep our entire wastewater system running smoothly!


I PLEDGE TO SAVE WATER


How to Prevent Pipes from Freezing

Prevention is key to protecting your home’s valuable plumbing infrastructure against damage during the winter season.

Your most susceptible pipes will be found:

  • in exterior walls (usually bathrooms and kitchen sinks)
  • on the exterior of the home
  • in unheated areas (attics, crawl spaces, garage)

Consumer Reports recommends a few simple steps you can take to prevent pipes from freezing inside your home:

  • Keep garage doors closed, especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)
  • Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—five to ten drops per minute is usually enough—helps prevent pipes from freezing. Do this at several faucets or at least the one furthest from where the water comes into the house so the water is traveling through your entire plumbing system.
  • Keep the thermostat set to the same temperature during day and night. During a cold snap is not the time to set back the thermostat at night if at all possible.
  • If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55 degrees Fahrenheit.
  • For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

For outdoor spaces, we recommend:

  • Disconnect hoses from outside faucets and use insulated faucet covers to keep them from freezing.
  • Check the cover over your water meter – is it securely in place without damage? If snow is forecasted, flag the location of your meter so you can easily
  • Access it if needed in an emergency situation.
  • Winterize your irrigation system by insulating backflow preventers and valves if they are above ground. Shut down the controller and drain the lines manually. Many irrigation specialists offer winterization services.

If you need help shutting off your water or suspect a water main break, call LMUD (or your water provider) immediately. We have a 24-hour emergency line with service technicians on call. LMUD Customer Service: (512) 261-6222


WATER FOR HEALTH

DRINK A GLASS FIRST THING IN THE MORNING
Get in the habit of drinking an 8-ounce glass of water as soon as you wake up.

INVEST IN A FUN, REUSABLE WATER BOTTLE
Look for a bottle that motivates you, such as one that keeps your water cold for 12+ hours.

SET REMINDERS
Set an alarm to go off every few hours as a reminder to take another drink of water.

PUT A PITCHER ON THE TABLE DURING MEALS
You and your family will be more apt to have a few glasses with your food.

ADD NATURAL FLAVORS TO YOUR WATER
Try sliced citrus, chopped herbs, frozen berries, or chunks of fruit like melon.


UPDATES

A blocked pipe: just one of the many challenges our team faced during the 2021 Winter Storm Uri.
MAKING WAY FOR SMARTER METERS, UTILITY

LMUD is in the process of undergoing a transformation to become a “smart(er)” utility, implementing the latest technology in water metering. With water’s increasing recognition as a precious resource that must be conserved, effective monitoring and metering play a critical role in water management. Advancements in technology help utilities streamline their operations and deliver water more efficiently to their customers. By catching even the smallest of leaks, utilities and customers alike save money and help prevent a precious resource from being wasted.

Advanced metering infrastructure (AMI) meters are equipped with a cellular transmitter which securely sends water use information from each meter to a receiver, located at a high point in the utility’s service area and strengthened by repeaters. This data is encrypted and sent automatically to the utility; no personnel required. Rather than data being accessible only during readings that revolve around billing cycles, we are able to provide our customers with near real-time water usage data. Once AMI meters are fully implemented across our service area, we will offer an app so customers can access their own hourly usage information and receive alerts on potential leaks.

As our utility makes this slow transition to AMI meters, we’re excited to see what long-term benefits it will offer us, our customers, and our community. With our source water (Lake Travis) levels continuing to decline, there’s never been a better time to avoid wasteful water use.

WINTER AVERAGING IN EFFECT: NOVEMBER THRU FEBRUARY

LMUD charges customers for the potable (tap) water they use by installing a water meter at the edge of each property; because there is not a separate meter on the wastewater lines, an alternate method for tracking usage is needed. Many utilities utilize what is known as “Winter Averaging” to estimate this usage from year to year. LMUD’s “Winter Averaging” takes place November through February each year. If customers minimize their water use during these months, they can greatly decrease their water bills for the following year.

Wastewater charges are meant to calculate each customer’s contribution to the wastewater directed for processing at our water recycling plant. Winter is chosen for wastewater calculations since there is minimal outdoor usage during these months since this water use either seeps into the ground or is evaporated. The lower water volume from the Winter Averaging timeframe is used to calculate each customer’s next fiscal year wastewater volume charge, starting the December following the Winter Averaging Cycle in which the new rate was calculated.

For more information, please visit lakewaymud.org/customers/rates/winter-averaging.

ODWW PROJECT UPDATE

A pandemic, unprecedented snowstorm, followed by supply and staffing shortages, topped off by a longer-than-normal rainy season…bring it on! You may slow us down, but we’ve got work to do and we’re moving forward.

Customer-Install Option Added
To accommodate an increase in demand, in March 2021, LMUD management approved the option of performing self-installations of a grinder pump system. With this new option, upon approval, rather than having to wait on the availability of our crew, once the homeowner fills out the required paperwork and pays a fee for an early connection, they are responsible for hiring a licensed plumber and a licensed electrician to install the system per LMUD specifications.

Regular Connections Initiated
The first “Regular Connections” (eligible homeowners who opt-in to have their sewer connection completed by LMUD crew in a sequential order along predetermined routes) for Phase 1 began in June 2021 with homes around hole 1 of the Live Oak Golf Course on Sunfish.

Homeowners along the install route predetermined by LMUD management will be contacted around their anticipated connection date to fill out a contract stating their intent to opt-in or opt-out of a sewer connection.

For more information, please visit lakewaymud.org/odww-project.


LMUD logo

Lakeway Municipal Utility District (LMUD), established in 1972, provides water, wastewater, and some reuse services to many of the homes and businesses in the City of Lakeway and a portion of the Village of the Hills.

District Office:
1097 Lohmans Crossing
Lakeway, TX 78734

(512) 261-6222
CustomerService@lakewaymud.org
www.LakewayMUD.org