We have recently made a few updates that we would like to make you aware of:
RATE CHANGE NOTICE
Fiscal Year 2023 Rates were approved at the October 12, 2022 Board of Director meeting. This includes updates to the base rates for water and wastewater services provided by Lakeway Municipal Utility District (LMUD). Information on these rates can be found in the LMUD Rate Order or by visiting lakewaymud.org/customers/rates.
CONVENIENCE FEE ADDED TO PAYMENTS BY CREDIT CARD
THE LMUD Board of Directors approved an automatic $2 convenience fee to each credit card transaction, starting with the December 2022 bill cycle, to help offset rising costs. Customers may still pay by cash, check, or ACH transfer payments with no additional fees. Customers on AutoPay can choose to switch from credit card to bank draft by logging into their account at lakewaymud.org or by calling the LMUD District Office during regular business hours at (512) 261-6222.
WATERSMART PORTAL NOW AVAILABLE
LMUD recently launched a WaterSmart portal which allows customers to track their hourly and daily water usage, self-identify and resolve leaks, understand where their water is being used, compare their water use to similar households, and set water use alerts. Customers can register for free with their account number and zip code at lakewaymudtx.watersmart.com.